Web Team Demo Site

August 06 - 09, 2024

JW Marriott, Palm Springs, CA

1.888.482.6012

Courtney Graybill

VP, Customer Experience & Product Management David`s Bridal

Courtney Graybill is Vice President, Digital Strategy & Innovation, Product Owner at David’s Bridal. David’s Bridal is the largest and most successful retailer of wedding, bridal and other special occasion dresses, shoes and accessories with over 300 stores in the US, Canada, and the UK. Courtney is responsible for driving the digital experience across devices and channels through innovation, data-driven decision making, and omni-channel initiatives, where her focus has been on attracting and retaining customers, and removing friction points for the customer, both online and in-store.

Prior to David’s Bridal, Courtney worked as a strategy/management consultant at Booz & Co where her experience included channel strategy, DTC marketing/go-to-market strategy and implementation, and supply chain and operational transformations. She also spent eight years at Merck & Co. with experience leading manufacturing operations, new product launches, technology transfer, and supply chain management. Courtney received her MBA in Entrepreneurial Management from Wharton as a Palmer Scholar, and graduated Summa Cum Laude with a B.S. in Chemical Engineering from Virginia Tech.

Pre-Conference Summit: The Next Generation eCommerce Summit

1:50 PM Keynote Panel Discussion Remix: Using Technology To Enhance The Customer Relationship

For retailers to succeed with creating frictionless shopping experiences across all channels, they must embrace technology. In this panel, hear different approaches to technology and how they are using it to improve relationships with their customers online and also with associates at the store level.

Check out the incredible speaker line-up to see who will be joining Courtney.

Download The Latest Agenda