Eric Hanson

Director Digital Experience, Product Management & Omni-channel Integration Lowe's Companies, Inc.

Main Day Two - Digital & eCommerce Transformation

2:05 PM Case Study Remix: Using AI To Move From Calls To Bot Messaging

Hear how Lowe’s is freeing up time for their employees to be more productive by using AI to move from calls to messaging. Find out how customers are approaching this technology and the impact it has had on the business.

Check out the incredible speaker line-up to see who will be joining Eric .

Download The Latest Agenda