Pre-Conference Summit: The Next Generation eCommerce Summit
For retailers to succeed with creating frictionless shopping experiences across all channels, they must embrace technology. In this panel, hear different approaches to technology and how they are using it to improve relationships with their customers online and also with associates at the store level.
Main Day One - eCommerce & Omni-Channel Growth Strategies
How can you go beyond omni-channel and think in terms of a single platform where everything lives? In this session learn how brands are approaching omni-channel and discuss ideas for:
- Identifying what the ideal customer experience should look like at every touchpoint and then building around that
- Rethinking your teams and internal structure to better support unified commerce
- Determining who to get involved with the organization and when
Check out the incredible speaker line-up to see who will be joining Kim.
Download The Latest Agenda