Web Team Demo Site

August 06 - 09, 2024

JW Marriott, Palm Springs, CA

1.888.482.6012

Pearl Lui

Director, CRM & Retention Marketing Etsy

Pre-Conference Summit: The Customer Retention Summit

4:10 PM Panel Discussion: Strategies For Measuring And Increasing Customer Lifetime Value

It’s no secret that predicting a customer's lifetime value can be extremely important to retail brands who want to acquire the right customers and can be critical to understanding the current and future success of your business. Panelists will explore ideas for:

  • Looking at CLV across all touch points/your entire platform 
  • Leveraging machine learning to predict how likely a customer is to churn or purchase again 
  • Determining cost to acquire over lifetime value—where do you net out? 

Check out the incredible speaker line-up to see who will be joining Pearl.

Download The Latest Agenda