Rosie O’Neill

Hear how Fresh Direct has evolved over the years and how they are constantly working to create an easy experience for their customer at all points of the customer journey. Find out how they are using technology to meet their customers where they are and deliver an exceptional experience from homepage, to checkout to delivery.

As one of the early clicks-to-bricks pioneers, Sugarfina, a luxury candy boutique for grown-ups, now has more than 50 retail locations across North America. Hear more about how they apply their experience as an online retailer to their physical store strategy and the importance of creating sharable moments and engaging experiences that connect online and offline.